Website Builder

Do you enjoy solving design challenges? Do you take great pleasure in checking to-do’s off your elegantly-crafted list? Can you communicate the difference between a vector and rasterized logo file?

Who is Jottful?

Jottful is reimagining the way small businesses market themselves online — starting with their websites. We’re an early-stage software company with a rapidly growing all-remote workforce.

What is this position all about?

The Website Builder team is the heart of Jottful’s business. With a careful eye for design and technical functionality, our Website Builders delight our small-business customers by building and helping to maintain their websites.

As a Website Builder, you’d nurture quality relationships with customers through active, empathetic listening, and strong communication skills. Jottful’s Website Builders are creative yet pragmatic, strategic yet tactical, and efficient yet attentive.


  • Design and build customer websites using Jottful’s proprietary software
  • Present work-in-progress to prospects and customers
  • Launch new customer websites
  • Provide ongoing customer support
  • Collect and document customer success stories and quotes
  • Recommend product improvements and features based on customer feedback
  • Recommend improvements to Jottful’s software based on your experience as a user
  • Share learnings from customers with Jottful team members to improve customer acquisition and retention
  • Help write our Help Desk articles and keep them up-to-date
  • Track the time you spend on customer work

Required Qualifications

  • Exceptional service orientation
  • Comfortable with technology
  • Quick learner, coachable, curious
  • Patient and flexible
  • Excellent communications skills
  • Conscientious

Preferred Qualifications

  • Degree from an accredited university, or working toward one
  • Graphic design experience
  • Marketing experience
  • Customer service experience
  • Experience working in or with small businesses
  • Bilingual (English & Spanish)

How to Apply

Please send the following to

  • Your resume
  • An email/cover letter telling us why you’re a great fit for Jottful and for this role (applications without a cover letter will not be considered)

Full-time or part-time position. Full-time cash compensation for this role is $45,000. The position is remote but candidates must be based in Michigan or Colorado. Flexible schedule with limited travel.

We’re a female-founded business, believer in the power of diversity, and an equal opportunity employer.