There’s nothing like a happy customer telling their friends about your business. A referral program turns that natural goodwill into a steady stream of new leads. Here are five ideas to try.

 

1. Offer discounts for referrals

Give both the referrer and the new customer a discount — it’s a win-win! For example, “Refer a friend and you both get 10% off your next order.”

 

2. Use a points system.

Let customers earn points for each referral, which they can redeem for rewards like free products, services, or swag. People love collecting points!

 

3. Give a gift instead of a discount.

Sometimes a small gift (like a free item or bonus upgrade) feels more special than a percentage off. Try different incentives to see what resonates with your audience.

 

4. Run a referral contest.

Gamify your referral program. “Whoever refers the most friends this month wins a $100 gift card!” This builds urgency and encourages sharing.

 

5. Make it easy to share.

Give customers a prewritten message or shareable link they can text, email, or post on social media. Remove the guesswork and they’re more likely to spread the word.

💡 WEBSITE INSIGHT: Add a “Refer a Friend” form on your website so visitors can see the program and join in — even after their first visit. If you’re a Jottful customer, we can add this for you. Just contact our Support team.

Which referral idea fits your business best — and how soon could you roll it out?